Level of User Security Behavior in the Service Industry

User security behavior is all user actions related to computer system security. Previous studies have shown that one of the main causes and information problems in many organizations. In order mitigate this problem, we need find a solution improve organization. This process involves three steps. study emphasizes first step address an organization's behavior. Therefore, aims determine level for four service industries West Sumatra 2019. carried out by using survey research method. Questionnaires were distributed 320 respondents from sectors: government, education, banking, private services. The questionnaire consists 30 questions comprising seven factors influencing behavior: values, co-workers' behavior, ability make decisions, availability supporting tools, individual values standards, employee-employer relationship, Effort required. result shows reasonably high. implies sector employees Indonesia are aware threats cyberspace importance procedure at work. For further research, plan some more detail propose possible solutions or industry, particularly Indonesia.